WARNING: This product contains nicotine. Nicotine is an addictive chemical.


Frequently Asked Questions

Is VOOM E-cigarette easy to use?

Very easy to use. When you inhale on VOOM, the device is simply activated. And the e-liquid would be heated up by this air switch, producing satisfying vapor.

What’s the difference between VOOM and other E-cigarette?

VOOM is designed to be superior. Simple and elegant design, proper inhalation resistance, you’ll get high satisfaction same as traditional cigarettes, but more easily and healthily, with better experiences.

Is VOOM E-cigarette safe to use?

Yes. Please feel ease to use VOOM. VOOM product adopted industry-leading technologies and got certifications through various tests.
Technologies including: Low voltage protection, Short-circuit protection, Micron ceramic coil, high pure taste, Inhalation switch, button-less, Overtime protection for smoking, Magnetic connection, Blowback protection, Overcharge protection, Overheat protection.

Why does the E-cigarette get hot while using? Any safety concerns?

When you inhale on VOOM, the device is simply activated. And this action heats up the e-liquid in the container and turns it into a vapor. The whole process produces heat. But it’s safe enough, the control panel features overheat protection.

How should I store my VOOM?

There’s no special storage requirements but it is recommended that you keep your VOOM device in a cool and dark place.

What flavors are available for VOOM PODs? And what’s the Nicotine strength?

We have achieved a perfect combination of natural and artificial flavor. 10 flavors to choose from. Ice Watermelon, Ice Strawberry, Ice Grape, Ice Lemon, Ice Mango, Shisha Apple, Mint, Butter Tobacco, Roasted Coffee, Cigar.
All at 20mg/g Nicotine salt by weight.

How to use or change the VOOM POD?

With magnetic connection, just a simple put-in to install the POD, and it’s ready for you to VOOM.
Once you realize a tasteless and less vapor, please check if e-liquid is used up, simple pull-out the empty POD and put-in a new one to change. Please use VOOM POD for exchange in case of device damage.

I found there’s an oil-leakage, why? And what do I do?

That probably is condensate created by the vapor during the usage, try mouthpiece down and shake it out. High temperature and air pressure may cause oil leak, it’s recommended you use and storage the device in a normal condition.

When should I charge the device?

When the LED indicator blinks red light 10 times.
Color of the indicator shows the battery status: Red for less than 30%, Blue for 30%-70%, White for more than 70%.

VOOM statements:

E-cigarette is an age restricted product. Not for sale to minors. Intended for use by adult smokers of legal smoking age.


  • This product contains nicotine. Nicotine is an addictive chemical. DO NOT use this product if you: are pregnant or nursing;
    have heart disease, high blood pressure, diabetes, respiratory disease, or are allergic to nicotine, glycerin or propylene glycol.
  • Keep out of reach of children and pets. It is recommended that you keep your VOOM device in a cool and dark place.
  • Use the product according to your actual situation. If you feel uncomfortable, please stop using immediately.

VOOM products are not for use by or sale to persons under the age of 18, It is intended for use by adult smokers. Keep out of reach of children. VOOM products contain nicotine are not suitable for use by pregnant or breastfeeding women, or persons who are sensitive or allergic to nicotine and should be used with caution by persons with or at a risk of an unstable heart condition or high blood pressure as may be hazardous to health.